tb444 Privacy Policy — How We Handle Your Personal Data

Your Privacy at a Glance

The cards below summarise tb444's key privacy commitments. Full details are in the sections that follow — please read them carefully.

1Information We Collect

When you register, use, or interact with the tb444 platform, we collect certain categories of personal information. The categories of data we collect, and the circumstances in which we collect them, are as follows:

• Registration data: name (or username), mobile phone number, date of birth, and account password (stored as an irreversible cryptographic hash — we never store your plain-text password).
• Identity verification documents: where required for KYC compliance, copies of government-issued identity documents such as a National ID card or passport.
• Financial transaction data: deposit amounts, withdrawal amounts, payment method identifiers (e.g. bKash account number, last four digits of a card), and transaction timestamps.
• Gaming and betting activity: game session data, bet history, wagering totals, win/loss records, and session timestamps. This data is used for account management, bonus calculation, and responsible gaming monitoring.
• Technical and device data: IP address, browser type, operating system, device model, screen resolution, and referring URL. This data is collected automatically when you visit the tb444 platform and is used for security, fraud prevention, and platform optimisation.

We collect only the minimum data necessary to provide our services. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, health data, or biometric data.

2How We Use Your Information

The personal data collected by tb444 is used solely for the following purposes:

• Account creation and management: verifying your identity, maintaining your account, processing your deposits and withdrawals, and communicating account-related information to you.
• Service delivery: enabling access to casino games, sports betting markets, crash games, and all other features of the tb444 platform.
• Fraud prevention and security: detecting, investigating, and preventing fraudulent transactions, account takeovers, and other illegal or prohibited activities on the platform.
• Regulatory compliance: meeting our legal and regulatory obligations, including anti-money laundering (AML) checks, age verification, and responding to lawful requests from competent authorities.
• Responsible gaming: monitoring account activity to identify patterns that may indicate problem gambling behaviour and offering appropriate tools, such as deposit limits and self-exclusion, to players who may need them.
• Platform improvement: analysing aggregated, anonymised usage data to improve the performance, security, and user experience of the tb444 platform. No individual is identified in this analysis.

3Legal Basis for Processing

tb444 processes personal data only where a valid legal basis exists. The legal bases on which we rely are:

• Contractual necessity: processing required to fulfil our contractual obligations to you as a registered tb444 player, including account management and payment processing.
• Legal obligation: processing required to comply with applicable laws and regulations, including AML obligations, age verification requirements, and lawful authority requests.
• Legitimate interests: processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your own privacy rights.
• Consent: where we process data for optional communications such as promotional emails or SMS notifications, we do so only on the basis of your explicit consent, which you may withdraw at any time.

4Sharing of Information

tb444 does not sell, rent, or trade your personal data. We may share your data with third parties only in the following limited circumstances:

• Payment processors: tb444 shares the minimum data necessary with licensed payment processors (including bKash, Nagad, Rocket, and banking partners) to complete deposit and withdrawal transactions. Payment processors are bound by their own data protection obligations.
• Technology and game providers: our platform is powered in part by licensed game and software providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others. These providers may receive anonymised session data for the purpose of game performance and RNG integrity verification.
• Legal and regulatory authorities: where required by law, or in response to a lawful order from a competent authority, tb444 may disclose account and transaction data to government bodies, law enforcement agencies, or financial intelligence units.

5Payment Data and Financial Information

tb444 handles payment data with particular care given the financial sensitivity involved. When you make a deposit or withdrawal using bKash, Nagad, Rocket, or a bank card, the following applies:

Mobile banking transaction data (bKash, Nagad, Rocket, Upay) is stored securely and used exclusively for deposit and withdrawal processing, transaction dispute resolution, and regulatory reporting. Mobile banking account numbers are masked in your account interface, with only the last three digits visible.

6Cookies and Tracking Technologies

tb444 uses cookies and similar browser-based technologies to operate the platform, maintain your session, remember your preferences, and monitor security. We use three categories of cookies:

• Essential cookies: required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cookies cannot be disabled without breaking the platform.
• Functional cookies: used to remember your language preference, display settings, and previously used payment methods. These improve your experience but are not strictly required.
• Analytics cookies: used to collect anonymised information about how players use the platform, including which pages are visited most frequently and how long sessions last. This data helps us improve the platform experience. No individual player is identified in this data.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling functional cookies may affect the personalisation features of your tb444 account experience.

7Data Retention

tb444 retains personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law and regulation. As a general guide: active account data is retained for the duration of your account plus a minimum of five years after account closure, in order to meet anti-money laundering record-keeping requirements. Transaction records are retained for a minimum of five years from the date of the transaction.

When retention periods expire, personal data is either securely deleted or anonymised so that it can no longer be associated with any individual. If you request deletion of your account, we will action that request within 30 days, subject to any legal obligations that require us to retain certain records for a longer period.

8Data Security

tb444 implements industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our security programme includes:

• SSL/TLS encryption for all data in transit between your device and tb444's servers, ensuring that your login credentials, payment details, and account data cannot be intercepted in transit.
• Encryption at rest for sensitive stored data, including identity documents and financial records, using AES-256 or equivalent encryption standards.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. tb444 staff access to player data is logged, audited, and subject to disciplinary action in cases of misuse.
• Regular security reviews, vulnerability assessments, and penetration testing conducted by qualified internal and external security professionals to identify and remediate potential weaknesses in our infrastructure.

Despite these measures, no system is perfectly secure. In the event of a data breach that affects your personal data, tb444 will notify affected players promptly and take all reasonable steps to contain the breach and minimise its impact.

9Your Rights Over Your Personal Data

As a tb444 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days.

• Right of access: you may request a copy of all personal data tb444 holds about you, including information about the purposes for which it is processed and the categories of recipients to whom it has been disclosed.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it without undue delay.
• Right to erasure: subject to our legal retention obligations, you may request that tb444 delete your personal data. We will comply with all lawful erasure requests within 30 days.
• Right to restrict processing: in certain circumstances, you may ask tb444 to restrict the processing of your personal data — for example, while a correction request is being assessed.
• Right to withdraw consent: where we process your data on the basis of consent (for example, for promotional communications), you may withdraw that consent at any time by contacting support or updating your account notification preferences.

tb444 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. In such cases, we may charge a reasonable administrative fee or decline to act, with written reasons provided.

10Children's Privacy

tb444 is strictly an adult-only platform. Registration and use of the platform is prohibited for any person under the age of 21. tb444 does not knowingly collect, process, or store personal data relating to persons under the age of 21.

11Changes to This Privacy Policy

tb444 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will update the "Last updated" date at the top of this page. Where changes are significant, we may also notify registered players via their account-registered mobile number or any contact channel on file.

Your continued use of the tb444 platform after any updated Privacy Policy has been posted constitutes your acceptance of the revised policy. If you do not agree with any changes, you should stop using the platform and may request account closure by emailing [email protected].

12Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way tb444 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within 24 hours during normal operating hours (Bangladesh Standard Time, UTC+6).